Showing posts with label mobile strategy. Show all posts
Showing posts with label mobile strategy. Show all posts

Thursday, 24 November 2011

Do you know your mobile users?

Men are from Android and women are from Apple? It’s not all that trivial, but when planning a mobile marketing strategy OS penetration is not the only parameter to consider.

iOS users do skew significantly different to Android users, let alone BlackBerry or Mobile Phone users. When focusing on the right target and how to approach the right audience, a mobile marketing strategy is more efficient to follow.

Though, truth be told, the difference in gender is actually one of the least significant discrepancies. iPhone users are 18% more likely to be female while Android users are 10% more likely to be male. So don’t be shocked if you see a hot chick pulling out an Android phone.

Here are some of the major points relevant for mobile marketers:

Money
To get right to the point: iPhone users have more money and like to spend it and not only on their mobiles. iPhone users are 67% more likely to have an annual income of $+200k , while 24% of Android users are likely to have an annual income between $+50k  - $+100k. Apple lovers have a 29% higher balance on their monthly credit card (Pageonce) than Android owners.

Android phones are normally cheaper than iPhones, for which it doesn’t surprise that the Droid crowd is more likely hold their dollars together while iPhoners are 26% more likely to be spenders.

Trend Setter
A surprising 71% of Android users see themselves as followers. Steve Jobs has done a better job as role model, as 27% of iPhone users see themselves as leaders and 50% consider themselves as early adopters.

Interests
iPhone users are  more travelers  as50% are more likely to have visited more than 5 countries, while 71% of Android users are likely to never have traveled outside their native country.

The study conducted by Hutch breaks down the profile of different OS users and even specifies their favourite ice cream flavour, as can be seen in the infographic in their blog.

The point is though that Marketing is all about knowing your target group, where to find them and how to speak to them. Having a clear idea which device they are likely to use can save a lot of money when planning a mobile marketing strategy.

Knowing the triggers of each device user can also help you to design a more customized approach for each platform. For example, an Android user’s attention can be caught with discounts or special offers, while iPhone users are suckers for sleek design and innovation.

After all, mobile is an interactive medium. This means it is not just about emitting a message, it’s about creating a conversation and the best way to start a conversation is getting to know the other person.

Visit Hutch for more information on the survey.

Friday, 17 June 2011

Money in Mobile- Key Insights from the BLN conference

The world becomes a bit more mobile each day. Brands need to catch up and show creativity in using mobile for business. The Business Leader Network, BLN, called for ideas and inspiration in a one-day conference in London, June 14th dubbed “Money in Mobile”. Renowned experts and entrepreneurs from the mobile business were invited to share their knowledge and insights with leading consumer brands, seeking innovative strategies for how to mobilize their brand.
I attended the seminar together with speakers from Google, Tesco and Snaptu (recently acquired by Facebook) and had a great discussion at the panel. Here are the most interesting insights:

Jeremy Coop from market research company Comscore shared his key insights:

Browser and Apps are head to head in general usage or traffic but there are enormous differences depending on the brand:
- Sky has 83% of traffic through apps
- BBC has 89% of traffic through mobile web

Operator are still among the top mobile websites
- Vodafone group was the 4th most visited mobile website in the uk (6th in time spent online)
- Telefonica/ O2 was the 5th (11th in time spent online)

Here is the graph for minute spent on mobile sites

Most used apps by reach and not traffic
1. Google maps
2. Yahoo weather (pre-embedded on all iPhones)
3. Facebook
4. Google (other)
5. Youtube
6. Ebay
7. Yahoo stocks
8. BBC
9. Sky
10. Whatsapp
11. Shazam

Social networking stats
- Social networking spearheads mobile usage, in Europe most and foremost the UK : 40% of mobile traffic in minutes is generated by Facebook, according to Comscore
- Apps drive social networking: 160% increase in apps vs 25% increase for browser the last year
- 96.6% of checkins are through Facebook. Checkins through foursquare feature second place with 2.5%
The minutes spend on Facebook from a mobile phone surpass thosem the page is being accessed from a Desktop Computer.

Other UK stats
- Every month mobile counts 13 billion page views
90% of iPhone users use apps vs 39% of Symbian users
- 70% of mobile users in Europe don't use apps (but 30% do)

Comscore and GSMA get mobile usage data from operators in the UK to track
top mobile sites.

Ilja from Getjar presented insights on how to make money from mobile apps. Here are some of the key things we picked up:

- Revenue from paid app is increasing but proportionally going down. Ads and virtual goods grow significantly from 2009 (4.1bn USD) to 2012 (17.5 Bn USD). The biggest growth is in advertising followed by virtual goods.

- The entire music industry generate 25bn USD per year in comparison

Brief guide on what monetization model should you use
- High Utility and low stickiness = paid
- Low utility, high stickiness and moderate user value = ad based
- High utility and high stickiness and high user value = Freemium incl. virtual goods, in-app payments and subscription

Other payment insights
- Billing conversion is a key component of deciding business model (paid vs ads)
- 7x higher payment conversion for one button purchase vs premium SMS
- Revenue share from advertising vs. paid model (e.g. India has very low pay-out)
- Marketability - potential reach should decided monetization method (free, freemium or paid)

Other key insights
- Angry Bird was the 57th game of a 10 year old gaming company and very carefully planned
- Symbian ad spend dropped to almost zero when Nokia announced the drop of Symbian even if it is in 2016.